Payment policy

How payments are processed on Allsale, accepted methods, and what happens if something goes wrong.

Processor

All payments are processed by Stripe, our PCI-compliant payment provider. Allsale never sees or stores your card details.

Accepted methods

• Visa, Mastercard, American Express
• Apple Pay / Google Pay where supported by your browser
• Local bank transfer in selected regions (NZ, AU, UK)

Currency & conversion

Prices are shown in your detected storefront currency (NZD/AUD/USD/GBP/CAD/INR). Stripe charges in that currency at checkout — your card issuer may apply an additional FX fee.

Failed payments & refunds

• If a payment fails the order is not created and your card is not charged.
• Refunds are issued to the original payment method and typically settle within 5-10 business days.
• Disputes and chargebacks are handled through Stripe — please contact us first so we can resolve quickly.

Questions? Email support@allsale.co.nz.