Help center
How can we help?
Find answers to common questions about shipping, returns, payments and your account.
Frequently asked questions
Quick answers to the most common questions about shopping, shipping and your account.
Shipping & duties
How orders ship, transit times, duties and taxes.
Returns & refunds
When and how you can return an item.
Privacy policy
What data we collect and how we use it.
Terms of service
Rules for buyers, sellers and the platform.
Still need a hand?
Email us at hello@allsale.co.nz or raise a ticket from your account.
Open a support ticket